Mitchell1 Training & Support Services

Hands-on onboarding, workflow coaching, and local support to keep your Kansas shop running smoothly with Mitchell1.

Complete Onboarding for Every Product

ProDemand Workflow Coaching

  • OEM repair lookup best practices
  • Customizing Quick Links for your team
  • Advanced wiring diagram navigation

Manager SE Setup & Training

  • Database import and customer onboarding
  • Service writer workflow optimization
  • Financial reporting & KPI dashboards

SocialCRM Marketing Launch

  • Review request automation templates
  • Customer retention & campaign strategy
  • Google Business Profile sync guidance

Local Support That Stays With You

Onsite & Virtual Refresher Sessions

Quarterly tune-ups keep new technicians and service writers confident in the Mitchell1 workflow. We tailor every session to your shop's processes.

Priority Helpdesk & Escalation

Talk to a local Kansas expert first. We troubleshoot integrations, hardware, and data syncing issues and escalate directly to Mitchell1 corporate when needed.

Implementation Timeline

Week 1

Kickoff, goal setting, and account provisioning.

Week 2

Hands-on product training and workflow customization.

Week 3

Live go-live support with phone, video, and onsite options.

Week 4

Performance review, KPI baseline, and next-steps coaching.

Ready for a Personalized Training Plan?

Tell us about your shop and we will build a tailored onboarding schedule covering every Mitchell1 module you use.